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eBook FAQ

Q: What is an eBook? Is it a PDF?

A: eBook is a generic term for "electronic book", which is a way of distributing written material so that it can be read on electronic devies such as computers, smartphones and tablets.  eBooks can be distributed in several formats, but the formats we use are Adobe DRM-protected PDF files and Adobe DRM-protected ePub files.

Q: What's the difference between an ePub and a PDF? How do I choose?

A: A PDF file is a faithful reproduction of a book's layout.  Page 72 of the PDF will look exactly the same as page 72 of the printed book.   If you're reading on a PC or a large tablet (like an iPad Pro), that's great.  If you're reading on a phone or a smaller tablet (like a Samsung Galaxy Tab), it isn't so great.  You'll have to pinch and zoom and drag the page around to be able to read the content because everything is scaled down to fit on your screen.  That's why we offer ePubs.  An ePub "reflows" - it will adjust the text to fit your screen.  The content is the same, but the layout changes to fit your device.  Because of this, page 72 of your ePub won't necessarily be the same as page 72 in the book.  The content is all there and it's all the same, it's just that the layout of the content automatically changes to suit your device.

Q: What is DRM?  What restrictions are placed on my eBook by DRM?

A: DRM stands for Digital Rights Management.  DRM prevents unauthorized copying and usage of the eBook.  You may install our eBook on up to 6 of your devices (computers, phones and/or tablets) but you may not distribute copies of the eBook to others.  You cannot copy text or pictures from the eBook, and you cannot print any portion of the eBook.

Q: How do I read an eBook?  Can I open it in Acrobat Reader?

A: You cannot use Acrobat Reader to read an eBook because Acrobat does not understand Adobe DRM.  You will need to install an Adobe DRM-aware reader app and register it with Adobe before you download your first eBook.  There are apps available for just about every platform, including Windows, OS X (Apple), Linux, Android and iOS (iPhone/iPad).

Q: Once I have purchased my eBook, will it always be available?

A: Yes, once you have purchased the eBook, it is yours.  You should save your e-mail receipt, which contains the download link, in case you should need to download the file again at a later time.

Q: I would like a step-by-step guide to installing an eBook reader and downloading the eBook.

A: We've got one for you right here.